blazin' - privacy statement

We respect the privacy of our customers. This policy is designed to help you understand what information we gather, how we use it and how it is protected. In our ongoing effort to improve the products and services we provide to our customers, we continue to implement new technologies and policies from time to time. As a result, this policy is subject to change without prior notice, and we will post any revision on our website. We encourage you to review our policy periodically because, when you do business with us or use our website, you accept this policy and are subject to its terms.

Information We Obtain

When you purchase products from us, we collect and store your personal information and information about the purchase. Information that we consider to be personal is your name, address, telephone number, email address, birth date, and information about your web activities and purchases. This information is generally used to process your transaction, respond to your requests, and ship the products to you. Although we collect credit card information to process your transactions, we will not store your personal credit card information helping ensure your privacy and security.

We also collect and store information about the products purchased and website pages viewed by all of our website visitors. This generic website information, about how our website is navigated, which hypertext links are hit or skipped, and where orders are placed, does not tell us who you are and does not reveal your personal information. Instead, our goal is to use the generic website information to improve your experience by being more responsive to website visitors' needs and preferences.

Information Usage

We believe that your personal information should be kept as private as possible. We will not sell or share your personal information expect as necessary to process your order and to provide you our services.

Only the people who provide you our products will be able to access your information. For example, these people include our employees who take your order and assemble the products you ordered, the shipping company who delivers the products to you, and the customer service people who help you after the products have been delivered. Information may also be used to meet any applicable legal or regulatory requirements imposed upon us.

We understand that many consumers may be concerned about internet security. We employ industry-leading technologies to store sensitive information and protect it in transit over the internet. This security statement describes the technologies that we use to protect your information.

We encrypt the pipe through which personal information, including credit card numbers, is sent, using Secure Socket Layer (SSL) technology with an encryption key length of 128 bits so that your information cannot be read as it passes over the internet. SSL keeps others from seeing your personal information by scrambling it so that only your web browser and the server on our website can decipher it. You can tell when you are using the SSL encryption when a gold or blue padlock appears in the corner of your Netscape or Microsoft browser or when an "s" is added after the "http" in the address line of your web browser.

If you prefer not to order online, please call us at 360-739-9737 to place your order. We would be happy to speak with you on the phone.

We will accept returns if they are unopened and unused and have been purchased from our website within a 30 day period. Since we don't store personal payment information, you will need to notify us at customerservice@blazinbeverage.com and alert us to your return, the reason for the return, and the original payment method. Returns will be credited to you within 2 weeks, and exchanges will be mailed out when original product is received and inspected. The purchaser will be responsible for all shipping costs associated with returning the product.

Blazin' will ship most packages within 24-48 hours, unless the inventory is not available, at which time Blazin' will contact the customer and notify them of the Sold-Out inventory. All shipments will be sent either Fed-Ex or USPS ground, and should be received by purchaser within 5-10 business days. If you would like a quicker shipment method please contact customerservice@blazinbeverage.com and notify us how you would prefer to receive your package. You will be responsible for the fees associated with any changes made to shipments for expedited service.